We value your privacy

Wajam Privacy Policy

This privacy policy (the "Privacy Policy") explains the privacy practices of Wajam™, a product of Bolidea Inc., a Montreal-based company("Wajam", "we", "us" or "our") that apply to (i) the access and use of the www.wajam.com website, and any related sub-domains, which are operated by Wajam(the "Website"), (ii) download and use of our proprietary application (the "Wajam Application") and (iii) the provision by Wajam of services through the Website and the Wajam Application (the "Services").


WAJAM IS COMMITTED TO MAINTAINING YOUR PRIVACY PLEASE READ ALL THE TERMS OF THIS PRIVACY POLICY SO THAT YOU UNDERSTAND WHAT TYPE OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT, HOW WE USE IT AND TO WHOM WE DISCLOSE IT


  • Validate TRUSTe privacy certification Wajam has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at Wajam, 4115 St-Laurent Suite 200, Montreal, Quebec, H2W 1Y7, Canada or by email at privacy@wajam.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.
  • Consent. BY USING OUR WEBSITE OR THE WAJAM APPLICATION, OR BY SUBMITTING PERSONAL INFORMATION TO US, YOU CONSENT TO WAJAM'S COLLECTION, USE AND DISCLOSURE OF SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY (AS AMENDED FROM TIME TO TIME) AND AS PERMITTED OR REQUIRED BY LAW. If you do not agree with the terms of this Privacy Policy, do not provide us with any personal information or use any of the Services we offer on the Website or through the Wajam Application. You can withdraw your consent at any time by following the instructions described below in the Section "Questions?".
  • Amendments. We may, from time to time, modify our Privacy Policy and will post a copy of the amended Privacy Policy on the Website, so we encourage you to review it periodically. If we make any substantial changes in the way we use your personal information, we will notify you by sending a notice to the email address specified in your account or by posting a prominent notice on our pages. You will be deemed to have accepted the Privacy Policy, as amended, if you continue to use the Website after any amendments are posted on the Website.
  1. Information Collection.
    • We only collect personal information:
      • that you provide to us directly via the Website or the Wajam Application when you fulfill the registration form, sign up for our Services and provide us feedback or comment. The collection is limited to the following information: name and email address;
      • that we receive from our social networking partners (e.g., such as Facebook or Twitter), if you decide to subscribe to the Services through them; and/or
      • that you decide to make available to us and your contacts (e.g., pictures) either directly or through our social networking partners.
    • Wajam also collects the following usage information, whether you are accessing the Website or use the Wajam Application as a registered or non registered user: your IP address, Wajam cookie information (see below), the date and time of your visit or use of the Wajam Application, the type of Internet browser or hardware device (computer or mobile/smartphone) you use, and the URL of any other website that referred you to our Website. This information is not linked to you as an individual and is not usually regarded as personal information unless you register for our Services, in which case it becomes personal information (as it is linked with the personal information contained in your account).
    • We do not collect any other personal information, period.
  2. Use of the Information.
    • We use your personal information to manage your account, send you information on our Services, offer you new features or new services, optimize the Services we provide to you, provide updates for the Wajam Application and provide customer services.
    • We may also use your personal information for statistical purposes.
    • We may use usage information (see above) to evaluate and improve the features, guest experience and functionality of our Website and/or the Wajam Application.
  3. Sharing and Disclosure.
    • We will share your personal information with third parties only in the ways that are described in this privacy statement. Wajam does not sell, rent, or share your personal information with other people, except to :
      • members of your network (e.g. your network/friends/followers on Wajam, Twitter or Facebook) if you decide to share certain personal information with them via the Services;
      • service providers that facilitate our Services, provide any or all part of the Services on our behalf or help us improve the Services (for example, data storage, web analytics, payment processing and maintenance service providers). These services providers have access to your personal information only for purposes of performing these tasks on our behalf;
      • our advertising partners so that they can provide advertisements or promotional materials on or through the Website and/or the Wajam Application that are more relevant to you; and
      • law enforcement officials or governmental agencies (i) in response to their request; (ii) when permitted or required by law; or (iii) to establish our compliance with applicable laws, rules, regulations, or guidelines.
    • In addition, if Wajam merges with another company, is subject to a corporate reorganization, sells or transfers all or part of the Website and/or the Wajam Application, its business assets or shares, or in the event of bankruptcy, it is possible that the personal information we possess may be sold, transferred or otherwise shared as part of that transaction. Also, Wajam may decide to retain a copy of the information post transaction.
      • You acknowledge that our service providers and/or advertising partners, as well as the members of your network who may receive your personal information in accordance with this Privacy Policy or applicable law may be located in countries which have a different level of data protection than in your home country.
      • We may also share with third parties certain aggregated non-personal information about our users (such as the type of web browser they use) so as to optimize our Services.
  4. Cookies, Third Party Cookies & Tracking Technologies.
    • A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and stored on your computer's hard drive. We do link the information we store in cookies to any personally identifiable information you submit while on our site. Wajam may set and access certain cookies on your computer for the following reasons:
      • to facilitate your "signing in" on the Website or the Wajam Application;
      • so that we can provide you with customized content;
      • to keep track of preferences you specify while you are using our Services;
      • to provide general internal and user analytics;
      • to conduct research to improve the content of the Website, the Wajam Application and the Services; and
      • to assist in identifying possible fraudulent activities.
      • If you configure your browser to reject cookies, you may not be able to use certain or all of our Services.
    • Third Party Cookies. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to use our Services.
    • Tracking Technologies. We use tools such as Google Analytics and Clicktale, a third-party tracking service, which uses cookies to track non-personally identifiable information about our visitors to our site in the aggregate to capture usage and volume statistics. Some of our business partners (e.g., Google Analytics) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Wajam only and does not cover the use of cookies by any third-party.
  5. Posting on Users' Accessible Areas.
    • As a registered user, you may post, submit and exchange content and information on areas of the Website that are accessible to other users if you decide so. You should exercise caution if you choose to disclose personal information in a publicly accessible area. You are solely responsible for any personal information that you disclose and disseminate on publicly accessible areas.
  6. Editing or Correcting Your Personal Information.
    • You should advise us if you believe that your personal information is inaccurate.
    • You have the right (i) to ask for your personal information to be corrected or updated and (ii) to withdraw your consent to the use of your personal information. To do so, please contact us at privacy@wajam.com. As a result, you may not be able to use certain or all of our Services.
  7. Security.
    • We restrict access to personal information to Wajam employees and agents who need to know that information in order to operate, develop or improve our Services.
    • We make commercially reasonable efforts to protect against the loss, misuse, and alteration of your personal information under our control. To help protect the confidentiality of your personal information, we take appropriate security measures (including physical security measures) and we operate secure data networks protected by industry standard firewall and password protection systems. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at Wajam, 4115 St-Laurent Suite 200, Montreal, Quebec, H2W 1Y7, Canada or by email at privacy@wajam.com.
    • Wajam has taken commercially reasonable steps to ensure that its service providers protect the confidentiality and security of your personal information, and to ensure that your personal information is processed only for the purposes described in this Privacy Policy.
  8. Additional Policy Information.
    • Links to Other Sites. Our Site includes links to other Web sites (such as our blog) whose privacy practices may differ from those of Wajam. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
    • Widgets. Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
  9. Notification of Privacy Statement Changes.
    • We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
  10. Limitation of Liability.
    • YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, AS WELL AS THE TERMS OF SERVICE FOR THE WEBSITE AND THE WAJAM APPLICATION (INCLUDING THE LIMITATION OF LIABILITY PROVISIONS).
  11. Language.
    • The parties hereto acknowledge having expressly required that this Privacy Policy is to be drawn up in the English language. Les parties aux présentes reconnaissent avoir expressément exigé que la présente Politique relative à la protection des renseignements personnels soit rédigée en anglais.
  12. Questions?
    • If you have any questions regarding this Privacy Policy or, more generally, our privacy practices, you may contact us at Wajam, 4115 St-Laurent Suite 200, Montreal, Quebec, H2W 1Y7, Canada or by email at privacy@wajam.com.